3D Configurator

With the electric motor configurator, you can configure the right variant for your application. If you need more, you can save them to your list (star icon on the top bar of the configurator) and submit your request for all selected variants in one go.

For more information related to the offer and operation of our tool, please see the list of frequently asked questions. The list can be found below the configurator window.

1/ The choice of motor power is dependent on the other parameters – a change in the parameters may change the motor power (to the first available in the list).
2/ The engine must have at least one form of mounting (or both)
3/ The list of electrical accessories is in the form of pre-prepared components
The list of accessories can be defined individually (any variation).
4/ The configurations on the list are kept for 12 months. After 12 months, the session will expire and the configurations will not be able to be opened from the PC level – however, any configurations with a link can be retrieved from the PDF level.
5/ The generated PDF contains a link to the configuration – Replaying the configuration from the link creates a copy (a new instance of the configuration). The original (base configuration) is still stored in the database.

FAQ

Why aren't we showing prices?

We prepare offers individually for specific customer enquiries. Depending on the quantity of goods in the enquiry, we are able to offer better prices than for individual enquiries.

When will I receive a response to my enquiry?

You will receive an answer to your enquiry within 1 working day.

How long will I be waiting for delivery?

We dispatch standard engines within 24 working hours, engines with modifications within 2-3 working days.

What guarantee do the engines have?

ELK motors come with an 18-month manufacturer’s warranty.

What is the shipping cost of transport?

For shipping abroad we offer Incoterm EXW.

Do you have stationary points of sale?

We have 8 sales offices throughout Poland, while our only warehouse is located in Gdansk. In each of the points there are specialists ready to cooperate.

What do the colored dots next to the motor code mean?

The dots tell us about the availability of a given motor execution. Green dots mean the product is available in our warehouse in Gdansk, orange color means availability with longer lead time. A red dot tells us that we need to verify the availability of the selected product configuration.

Why for motors from size 160 and above I can't choose the execution in the basic version?

Electric motors from size 160 and above are equipped with a thermistor as standard, so it is not possible to select an execution without this element.

Why can't I choose a B14 flange for motors of size 180 and above?

For motors from size 180 and above, it is only possible to choose a foot-mounted version (B3), flanged version with a large motor (B5) and foot-and-flange version (B35).

Complaints

For complaints, please contact info@eldrives.com.

Returns

Only standard products, available from our warehouse, which have not undergone any modifications, can be returned. Returned goods must not bear any signs of use. The return period is 30 days from the date of invoice. For returns, please contact info@eldrives.com.